Shipping Policy
Every Lamed order ships fully insured and requires a signature on delivery. Complimentary insured shipping applies to orders over $1,000.
Processing time
In-stock pieces are prepared and dispatched within 1–3 business days. Pieces that need sizing, engraving, or finishing take longer — we’ll tell you the expected date by email once your order is placed. Custom and made-to-order commissions are quoted individually before work begins.
Delivery
Once dispatched, domestic orders typically arrive within 2–5 business days. You’ll receive a tracking number by email as soon as your parcel is on its way. Delivery estimates are not guarantees — carrier delays, weather, and holiday volume can extend transit times.
Insurance and signature
Every parcel is shipped fully insured for its full value and requires an adult signature on delivery. We cannot ship to unattended addresses, parcel lockers, or freight-forwarding services. If a carrier marks a parcel delivered but you have not received it, contact us within 48 hours so we can open a claim.
Shipping address
Please double-check your shipping address at checkout. We can change an address only before dispatch — email team@lamed.la immediately with your order number. Once a parcel has shipped, the address cannot be changed and we are not responsible for parcels sent to an address entered incorrectly.
Lost or damaged in transit
If your parcel arrives damaged, keep all packaging and photograph it before opening further, then email team@lamed.la within 48 hours. Because every order is insured, we will replace the piece or refund you once the claim is resolved.
International orders
We currently ship within the United States. If you are outside the US and want a piece, email team@lamed.la — we handle international orders case by case, and any duties, taxes, or customs charges are the responsibility of the recipient.
Local pickup and appointments
Los Angeles clients can arrange to collect an order in person instead of having it shipped. Request an appointment and mention your order number.
Last updated July 2026.